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SMS Terms & Conditions

What we text you, how often, and how to stop at any time.

SMS program summary

Who sends these messages

Text messages under these terms are sent by JJ SPA LLC, doing business as JJ Spa Body & Facials, 1522 Makaloa Street, Ste 202, Honolulu, HI 96814 (registered business address: 1411 S King Street, Ste 209, Honolulu, HI 96814). Messages come from (808) 808-2799. For help, call the spa at (808) 397-1231.

How you join

We only text a mobile number when you have agreed to receive our texts. You agree by ticking the optional, unchecked text-message box on our online booking form. You can book without ticking it.

You must be 18 or older, and the account holder for the mobile number or have their permission, to sign up.

Our online booking form: name, phone and email fields, then an unchecked box reading 'By checking this box, I consent to receive non-marketing text messages from JJ SPA LLC dba JJ Spa Body & Facials about appointment confirmations, reminders and changes. Message frequency varies, message & data rates may apply. Text HELP for assistance, reply STOP to opt out.' with Privacy Policy and SMS Terms links below and the Book Appointment button beside it.
The text-message box on our booking form, shown unchecked as every guest first sees it.

Giving us your phone number to book does not, on its own, sign you up for texts. We never buy, rent, or import phone numbers from anyone else, and consent is never transferred to us from another business.

What we send

Appointment messages only — confirming your booking, reminding you before your visit, or telling you about a change to your appointment. We do not send marketing or promotional texts.

How often

Message frequency varies with your bookings, usually one to three messages per appointment.

Cost

We do not charge for text messages. Message and data rates may apply depending on your mobile plan. Ask your carrier if you are unsure.

How to stop — reply STOP

Reply STOP to any message and we will stop texting you. You will get one final message confirming you have been unsubscribed, and nothing after that. You can also call (808) 397-1231 or tell us at the front desk. To start again, reply START or ask us.

Stopping texts never affects your booking. You can still book online, or change or cancel an appointment by phone.

How to get help — reply HELP

Reply HELP to any message for contact details, or call (808) 397-1231 during opening hours (Mon–Sat 10:30am–5:30pm HST, Wednesdays from 1pm, closed Sunday).

Carriers

Supported on major US carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed — if a time matters, call us.

Your privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Phone numbers are shared only with the service providers that send the messages and run our booking system, and only so that they can deliver them on our behalf. Text-message opt-in data and consent are never shared with any third party. If you have any questions regarding privacy, please read our Privacy Policy.

Changes

If these terms change, the updated version is posted on this page with a new date below. Continuing to receive messages after a change means the updated terms apply; if you would rather not, reply STOP.

Effective date: November 13, 2026.